Navigating change with Microsoft 365 – adoption, communication and team readiness
Microsoft 365
Half Day
Essential
Overview
Most Microsoft 365 rollouts don't fail because of the technology. They fail because people weren't brought along. This workshop tackles the human side of change, giving leaders and managers the tools to plan, communicate and sustain adoption across their teams. We'll look at practical communication strategies, how to identify and support resistance, and how to build a readiness plan that works in the real world of a busy government or corporate environment. You'll leave with a clear framework and actionable steps you can apply straight away.
Workshop Outcomes
- Understand why Microsoft 365 rollouts fail and how to avoid common pitfalls
- Communicate change effectively to teams at different levels
- Build a practical adoption plan that sticks beyond go-live
- Identify resistance patterns early and respond with confidence
- Equip team leads to champion change from the inside
Topics Covered
- Why technology adoption fails; the human side of change
- Planning your communication strategy before, during and after rollout
- Building readiness across different roles and skill levels
- Supporting team leads as change champions
- Practical adoption frameworks for Microsoft 365
- Measuring adoption and knowing when to adjust
Who this workshop is for
Team leaders, managers, project leads and anyone responsible for rolling out or embedding Microsoft 365 in their organisation. Particularly relevant for government agencies and organisations where adoption has stalled or struggled.
Materials provided
Digital adoption planning template; communication strategy guide; change champion toolkit
What to bring
Laptop; your current rollout context or challenges (we'll use these as working examples)