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Getting the most from Copilot – practical prompting, guardrails and real-world workflows

Copilot

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Overview

Copilot is being rolled out across organisations fast. Most people are either ignoring it or using it without much thought. This workshop sits in the middle; practical, honest and grounded in real use cases. We'll cover how to prompt well, where Copilot genuinely saves time and where it can lead you astray. You'll get hands-on experience building prompts that actually work and leave with a clear picture of how to bring Copilot into your daily workflows responsibly. Particularly relevant for government and corporate teams navigating data sensitivity and compliance requirements.

Workshop Outcomes

  • Write prompts that get useful, reliable outputs from Copilot
  • Understand where Copilot genuinely helps and where to be cautious
  • Integrate Copilot into everyday workflows across Word, Outlook and Teams
  • Develop good habits around checking, refining and trusting AI outputs
  • Know what not to put into Copilot, especially in a government or corporate context

Topics Covered

  • What Copilot actually does; cutting through the hype
  • Prompt fundamentals; specificity, context and iteration
  • Copilot in action across Word, Outlook, Teams and other M365 tools
  • Checking outputs; accuracy, bias and when to push back
  • Data sensitivity and what not to share with Copilot
  • Building Copilot into your team's actual workflows

Who this workshop is for

Anyone with access to Microsoft Copilot who wants to use it effectively and confidently. Suitable for all roles and skill levels. No prior AI experience required.

Materials provided

Prompt writing guide; Copilot use case reference sheet; data sensitivity checklist

What to bring

Laptop with Copilot access; a few real work tasks you'd like to test it on during the session