• Microsoft
  • Telstra
  • ATO
  • Westpac / Commonwealth Bank (any bank!)
  • Centrelink
  • Australian Cybercrime Online Reporting Network (ACORN)
Warning signs
  • They call you first out of the blue
  • The call begins with an automated message
  • There is a long wait before you hear a voice
  • They speak with a foreign accent
  • They supply an “Australian” looking phone number to verify (it is probably a VOIP number redirected elsewhere) or an official looking email address
  • They tell you something bad has happened like they have an arrest warrant or your utilities will be disconnected shortly
  • They ask you for access to your computer
  • They ask you to pay a fee or wire money
  • They become persistent and abusive
What to do
  • Hang up
  • Do not give any personal details or your credit card details over the phone unless you made the call and it is a phone number from a trusted source
  • Do not wire money to any account
  • Do not call a phone number they supply, even if it looks like an Australian number (it is probably a VOIP number redirected elsewhere)
  • Do not give remote computer access to a stranger
  • If in doubt, look up official number online from the official website and call them to confirm
  • Check ScamWatch to see if this is a common and current threat
  • Register with Australian Governments Do Not Call Register. This does not guarantee the calls will stop but will reduce the number of telemarketing calls.
Further info
  • https://www.scamwatch.gov.au/news/scammers-pretending-to-be-from-telstra-technical-support-continue-cold-calling-australians
  • https://www.scamwatch.gov.au/news/telephone-calls-alleging-fake-arrest-warrants-used-to-scam-money
  • https://www.scamwatch.gov.au/news/beware-of-scammers-imitating-centrelink-officers


To learn more about how I can help you streamline your organisation:

1. Grab a free copy of the free 18 Epic Solutions guide

Identify the most common crappy tasks and ways to resolve them so that you can get the best out of your team and technology. — Download here

2. Join our DIGITAL FORWARD PROGRAM and transformation your organisation

If you know you need to transform online: I'm working with a few leaders for the next 8 weeks to help them get clarity with their digital strategy to save thousands of hours over $50K in the next year. If you'd like to start this month, shoot me an email with the word FORWARD, and I'll get you all the details.

3. Book a strategy call

If you have outgrown your systems or they are not serving you anymore or they just feel painful, then book in for a free strategy call to get clarity on your goals and arrange your next steps.

4. Work with me and my team privately

If you'd like to work directly with me and my team to save thousands of hours of wasted time each year... just send me a message with the word PRIVATE... tell me a little about your organisation and what you'd like to work on together, and I’ll get you all the details.