• Microsoft
  • Telstra
  • ATO
  • Westpac / Commonwealth Bank (any bank!)
  • Centrelink
  • Australian Cybercrime Online Reporting Network (ACORN)
Warning signs
  • They call you first out of the blue
  • The call begins with an automated message
  • There is a long wait before you hear a voice
  • They speak with a foreign accent
  • They supply an “Australian” looking phone number to verify (it is probably a VOIP number redirected elsewhere) or an official looking email address
  • They tell you something bad has happened like they have an arrest warrant or your utilities will be disconnected shortly
  • They ask you for access to your computer
  • They ask you to pay a fee or wire money
  • They become persistent and abusive
What to do
  • Hang up
  • Do not give any personal details or your credit card details over the phone unless you made the call and it is a phone number from a trusted source
  • Do not wire money to any account
  • Do not call a phone number they supply, even if it looks like an Australian number (it is probably a VOIP number redirected elsewhere)
  • Do not give remote computer access to a stranger
  • If in doubt, look up official number online from the official website and call them to confirm
  • Check ScamWatch to see if this is a common and current threat
  • Register with Australian Governments Do Not Call Register. This does not guarantee the calls will stop but will reduce the number of telemarketing calls.
Further info
  • https://www.scamwatch.gov.au/news/scammers-pretending-to-be-from-telstra-technical-support-continue-cold-calling-australians
  • https://www.scamwatch.gov.au/news/telephone-calls-alleging-fake-arrest-warrants-used-to-scam-money
  • https://www.scamwatch.gov.au/news/beware-of-scammers-imitating-centrelink-officers


To learn more about how I can help you streamline your organisation:

  1. Register up for digital team tips
    Get emails that will give you ideas for upping your digital skills and to manage your tech with confidence with your team. We promise we will never spam you  —  Click Here
  2. Jump onto our next online Training Session
    This one hour session will show you how to get your team to work better together, get your systems to support your team and get rid of the most annoying parts of your job  —  Click Here
  3. Join our Holistic Digital Team Program and Community
    Work with me in this 6 week program to design and implement a digital strategy for your organisation. With lifetime access, you receive live training sessions, Q&As and our entry into our private Facebook community to share knowledge, ask questions and ongoing support —  Click Here